Refund policy

The rule

14 days from purchase, no questions asked. If Worldlaps is not what you expected, we refund the full amount. You do not have to justify it.

You can try exactly the same program for free before buying (the free version only limits the surface area), so the best refund is the one that is never needed: generate your area in free mode and see whether you like it before paying.

How to request it

Either of these two ways:

1. Write to hola@worldlaps.com from the email you bought with, with the subject “Refund”. Nothing more is needed.
2. Open the Lemon Squeezy customer portal and request it from your order.

What happens next

• We confirm the refund within 3 working days at most.
• Lemon Squeezy refunds the full amount (price and VAT) to the same payment method. It usually takes 5 to 10 working days to show up, depending on your bank.
• The licence key is deactivated. The application goes back to free mode; you do not have to uninstall anything.

What it does not cover

• Purchases older than 14 days.
• Repeated refunds by the same person to use the full version in bursts. If we detect it, the second one is not accepted.
• Assetto Corsa not working on your machine, or your computer not being able to run a very large area. Try the free version on your own PC first.

About the statutory right of withdrawal

As a consumer in the European Union you have a statutory 14-day right of withdrawal which, for digital content delivered instantly, is lost when you expressly accept immediate delivery at checkout. This policy gives you the same or more (14 days, no conditions), so in practice nothing changes for you. If you would rather exercise the statutory right instead of this policy, write to us and we will process it all the same.

Technical problems

If the application fails, write to us before refunding: it is often an area with odd data in OpenStreetMap or a setting, and it gets fixed. If we cannot fix it, we refund the money even after the 14 days.